How student feedback is collected
What are the key feedback methods and how does the university assure quality in its operations.
Key student feedback procedures at Uniarts Helsinki
Course feedback
Course feedback is collected on teaching, learning and teaching arrangements. The teacher will use the feedback to develop their teaching and the course. The feedback will also be utilised in the development of curricula and courses offered in degree programmes/academies and in the Open Campus. The teacher will discuss the feedback they have received in an annual performance review with their supervisor. A uniform feedback questionnaire in the Tuudo system is used to collect course feedback on all courses.
You can respond to the feedback questionnaire via the Tuudo app. Tuudo will send a notification when feedback questionnaire is open. You can find all open feedback questionnaires in the Tuudo menu by selecting Course Feedback. The questionnaire will also be sent by email. You have two weeks to respond.
Rector’s Questionnaire
The Rector’s Questionnaire is used to collect information on the experiences and perceptions of bachelor’s and master’s degree students and doctoral students on teaching, studying, services, wellbeing, inappropriate treatment and management as well as other changing themes. The questionnaire is carried out every two years.
Bachelor’s Graduate Survey
The national Bachelor’s Graduate Survey of universities examines how satisfied bachelor’s degree graduates are with their university and their experiences with their study performance. The Bachelor’s Graduate Survey is part of the university funding model: The results and response rate affect the total funding received by the university. This also contributes to the value of your responses.
Career monitoring surveys
Career monitoring surveys carried out as a collaborative effort at the national level produce information on the graduates’ status on the labour market, their experiences with work and the relevance of their degrees in the world of work. The audience of the career monitoring surveys are those that have graduated with a master’s or a complete bachelor’s degree five years earlier (Career Monitoring Survey for Masters) and doctors that have graduated around three years earlier (Career Monitoring Survey for Doctors). The Career Monitoring Survey for Masters is part of the Ministry of Education and Culture’s funding model for universities, which means the results and response rate affect the total funding received by the university. This also contributes to the value of your responses.
Electronic feedback form
Students may also give feedback via an electronic feedback form under their name or anonymously.
Other questionnaires, follow-ups and evaluations
Uniarts Helsinki also participates in different thematic surveys that are carried out each year. Other parties, such as FSHS, also collect information and feedback from students.
Why is student feedback collected
Uniarts Helsinki assesses its operations and collects feedback to improve the quality of teaching and to develop its operations. Student feedback is collected on teaching, studying and learning as well as on support services. Student feedback is utilised in the planning, implementation and development of education and teaching. By giving feedback, students can make themselves heard and have an opportunity to impact the implementation and development of teaching.
The aim of Uniarts Helsinki is to promote a responsible feedback culture based on encouraging interaction between students and teachers and to produce meaningful feedback information. We use different feedback surveys that assess education, learning and teaching. You will be asked to reply to these surveys at different stages of your studies. These feedback surveys include applicant feedback, Bachelor’s Graduate Survey, career monitoring surveys, Rector’s Questionnaire and course feedback. Additionally, assessment and feedback information on education will be obtained via regular self-assessments and external assessments.
The collected feedback is documented, analysed and used to assess the need for development measures. This will also be communicated to the respondents.
Quality system
Our quality work ensures that our everyday work and the management of Uniarts Helsinki are transparent, smooth and effective. The university has defined a quality policy. Our quality work adheres to this policy with the aim of supporting the implementation of our strategy and our core functions as well as clear and high-standard services.
The quality system is an amalgamation of the organised and documented nature of the university’s operations. The system comprises of the idea of continuous development. The quality system describes the different stages of quality management per function: planning, implementation, assessment and development. Additionally, the quality system describes the key methods and tools we use in quality assurance.
The quality system is available to everyone in the electronic Quality Manual. You can find the Quality Manual in Uniarts Helsinki’s intranet Artsi.