How student feedback is collected
Read about the university's key feedback methods and how it assures quality in its operations.
Key student feedback procedures at Uniarts Helsinki
Course feedback
Course feedback is collected on teaching, learning and teaching arrangements. The teacher will use the feedback to develop their teaching and the course. The university will also use the feedback when developing the curricula and courses offered in the degree programmes/at academies and at the Open Campus. The teacher will discuss the feedback they have received in an annual performance review with their supervisor. The university uses a uniform feedback questionnaire in the Tuudo system to collect course feedback on all courses.
You can respond to the feedback questionnaire via the Tuudo app. Tuudo sends a notification when the feedback questionnaire is open. You can find all open feedback questionnaires in the Tuudo menu by selecting Course Feedback. The questionnaire will also be sent by email. You have two weeks to respond.
Rector’s Questionnaire
The Rector’s Questionnaire is used to collect information on the experiences and perceptions of bachelor’s and master’s degree students and doctoral students on teaching, studying, services, wellbeing, inappropriate treatment and management as well as other changing themes. The questionnaire is carried out every two years.
Bachelor’s Graduate Survey
The national Bachelor’s Graduate Survey of universities examines how satisfied bachelor’s degree graduates are with their university and their experiences with their study performance. The Bachelor’s Graduate Survey is part of the university funding model: The results and response rate affect the total funding received by the university. This also contributes to the value of your responses.
Career Monitoring Surveys
The Career Monitoring Surveys are carried out as a collaborative effort in Finland. They produce information on the graduates’ status on the labour market, their experiences with work and the relevance of their degrees in the world of work. The target group of the Career Monitoring Survey for Masters is master’s graduates as well as bachelor’s graduates (when the programme does not lead to a master-level degree) who have completed their degree five years earlier. The target group of the Career Monitoring Survey for Doctors is doctors who have graduated around three years earlier. The Career Monitoring Survey for Masters is part of the Ministry of Education and Culture’s funding model for universities, which means the results and response rate affect the total funding received by the university. This means that your responses are valuable to us in more ways than one.
Electronic feedback form
Students may also give feedback via an electronic feedback form under their name or anonymously.
Other questionnaires, follow-ups and evaluations
Uniarts Helsinki also participates in different thematic surveys that are carried out each year. Other parties, such as FSHS, also collect information and feedback from students.
Why we collect student feedback
Uniarts Helsinki assesses its operations and collects feedback to improve the quality of teaching and to develop its operations. We collect feedback from students concerning teaching, studying and learning as well as on support services. We make use of the feedback in the planning, implementation and development of education and teaching. By giving feedback, students can make themselves heard and have an opportunity to impact the implementation and development of teaching.
The aim of Uniarts Helsinki is to promote a responsible and interactive feedback culture among students and teachers and to produce meaningful feedback data. We use various feedback surveys for assessing our education and teaching and students’ learning. You will be asked to reply to these surveys at different stages of your studies. These feedback surveys include applicant feedback, Bachelor’s Graduate Survey, career monitoring surveys, Rector’s Questionnaire and course feedback. We also conduct regular self-assessments and external assessments to gain information and feedback on our education.
We document and analyse the feedback to assess the need for development measures, which will then be communicated to the respondents.
Quality system
Our quality work ensures that our everyday work and the management of Uniarts Helsinki are transparent, smooth and effective. The university has established a quality policy. Our quality work adheres to this policy so that we can live out our strategy, fulfil our core duties and provide well-organised and high-standard services.
Our quality system refers to our operations as a methodical and documented entity, which helps us ensure the implementation of our quality management objectives. The system comprises of the idea of continuous development. The quality system describes the different stages of quality management per function: planning, implementation, assessment and development. Additionally, the quality system describes the key methods and tools we use in quality assurance.
The quality system is available to everyone in the electronic Quality Manual. You can find the Quality Manual in Uniarts Helsinki’s intranet Artsi.