Uniarts user ID activation and validation

Creating your Uniarts user ID

We will create a user ID for you automatically, but you must activate it yourself.

User IDs for new students are created once the right to study for degree studies, Open University studies, exchange studies or other non-degree studies has been registered. You can only activate your user ID once your right to study has begun.

For degree students, access rights enter into force at the beginning of the academic term (1 August or 1 January).

Activate your user ID

To activate your user ID, you must identify yourself.

Choose Suomi.fi identification if you have a Finnish personal identity code and one of the following:

• Finnish online banking credentials
• Finnish mobile certificate

Go to password.uniarts.fi and choose “Identify yourself”.

Identification without Suomi.fi

If you are unable to use Suomi.fi identification and you have received a sign-in code by email from Uniarts Helsinki, identify yourself using the Candour ID service. Go to the Candour ID instructions.

Both methods allow you to activate your user ID and start using it.

Identification in person

Identification can also be completed in person. Please contact Uniarts Helsinki IT Helpdesk and book an appointment: help@uniarts.fi

Accepting the terms of use and setting a password

After identification, you will accept the terms of use for the user ID and set a password of your own choice. The password must be completely new and must not be used in any other service.

Candour ID identification for international students

Use this identification method if you cannot use the Suomi.fi identification service.

You will need:

• a personal sign-in code sent to your personal email address (not the university email)
• a valid original passport (photos or copies are not accepted)
• a smartphone with a camera and the Candour ID mobile app for facial recognition
• a computer and a working internet connection

Instructions:

1. Download the Candour ID mobile app. Download the app from the Google Play Store or the Apple App Store.
2. If you already have the mobile app on your phone, make sure you are using the latest version.
3. You will have received a personal sign-in code by email. If you have not received the code, contact IT Helpdesk: help@uniarts.fi.
4. Using a browser on the computer, go to the Uniarts Helsinki user portal
5. In the section “User ID Activation PASSPORT”, enter the sign-in code sent to your email in the designated field and click “Start”. You will be automatically redirected to the Candour ID service. Do not close the browser window!
6. Complete the identification by following the instructions on the Candour ID website and the mobile app.
7. After completing the identification in the mobile app, return to your computer browser, which will automatically redirect you back to the Uniarts Helsinki user portal.
8. Read and accept the terms of use for the Uniarts Helsinki user ID and set a new password.

If Candour ID identification fails or you encounter other problems, please contact Uniarts Helsinki’s IT Helpdesk: help@uniarts.fi.

Changing a password

If you forget your user ID or password, you can retrieve your user ID or set a new password using Suomi.fi identification at password.uniarts.fi

How to log in to email and platforms

Login requires a Uniarts ID, which consists of three letters and five numbers (abc12345).

You will find out what your personal ID is after you have activated your user account.

Logging in also requires multi-factor authentication. See how to set up multi-factor authentication.

Follow the longer login format abc12345@uniarts.fi on:

• Email service Webmail (your Uniarts email address follows the format firstname.lastname@uniarts.fi.)
• Learning platform Moodle
• Uniarts Helsinki’s intranet Artsi
• Microsoft Office 365 -services (including Teams)

Follow the shorter login format abc12345 on Peppi:

• Study information system Peppi

Keeping your user ID safe

The user IDs are personal. Make sure you never let anyone use your password in any case. Don’t use the same username or password elsewhere. 

Services connected to the user ID

The user ID of a bachelor’s, master’s or doctoral student, a Junior Academy student, a student completing non-degree pedagogical studies or an exchange student  gives the right to:

• use email
• print in accordance with quotas
• book facilities
• access facilities
• use M365 desktop applications 

Other student user IDs give the right to:

• use email
• access facilities (limited)
• use M365 desktop applications

List of tools and systems for studying.

Validity of a user ID

The user ID of a graduated student  is valid two months after graduation.

The user ID of a graduated student who has a continued right to study is valid in accordance with the rights of a normal degree student two months after graduation, and after that continuing students will have the more limited student user ID.

For other students, the user ID expires two months after the end of study right.

I was a student two years ago, can I still access my old files?  

The university deletes the user’s electronic mailbox, OneDrive and home directory and all of their content no earlier than six months and no later than nine months after the user authorisation expires.  

When the validity of your user ID is about to expire

Remember to  delete your personal email messages and files before your authorisation to use the IT services expires.